Zawartość kursu
kurs kelnerski / szkolenie kelnerskie online
Powitanie:
0/3
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WAŻNE! Nie kradnij!
4 minuty -
Wprowadzenie w kursThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
7 minutOtwarta lekcja
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Test wprowadzającyThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
4 questions
Wygląd prezentacja i nastawienie do pracy profesjonalnego kelnera:
0/5
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Ogólna charakterystyka zawodu kelneraThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
10 minut
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Strój, wygląd, prezencjaThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
7 minut
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Wyposażenie zawodowe kelneraThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
3 minuty
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Zakazane i poprawne postawy personelu kelnerskiegoThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
18 minut
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TEST Wygląd prezentacja i nastawienie do pracyThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
10 questions
Ogólne zasady obsługi:
0/10
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Typowy przebieg dnia w restauracji. Etapy serwisu.This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
20 minut
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Podstawowe błędy techniczne w serwisieThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
17 minut
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Złote zasady dobrej obsługiThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
6 minut
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Ponadprzeciętny i wyjątkowy serwisThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
9 minut
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Rozmowa z GośćmiThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
15 minut
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Skargi i reklamacjeThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
12 minut
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Postępowanie z trudnym gościemThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
11 minut
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Napiwki – nagroda za dobrze wykonaną pracę kelneraThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
10 minut
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Realizacja rachunkuThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
11 minut
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TEST - Ogólne zasady obsługiThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
11 questions
Przebieg obsługi gości:
0/12
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Powitanie, zajmowanie miejsc i aperitifThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
18 minut
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Przyjmowanie zamówieniaThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
20 minut
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Posługiwanie się tacąThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
9 minut
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Noszenie talerzy i serwowanie potrawThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
8 minut
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Zbieranie zastawy stołowej po jedzeniuThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
4 minuty
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Elementy serwisu synchronicznegoThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
11 minut
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Techniki nakrywania stołuThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
20 minut
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Podawanie napojów bezalkoholowychThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
9 minut
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Rekomendacja deseru i digestifuThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
8 minut
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Pożegnanie GościThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
5 minut
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Podsumowanie modułu - przebieg obsługi GościThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
11 minut
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TEST - przebieg obsługi GościThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
10 questions
Serwis wina w restauracji:
0/9
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Serwis wina ma znaczenie!This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
10 minut
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Podstawowe wady winaThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
14 minut
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Odpowiednie szkło do serwisu wina!This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
4 minuty
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Temperatura winaThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
8 minut
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Podawanie wina musującegoThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
14 minut
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Podawanie win białych i czerwonychThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
15 minut
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Dekantacja wina. Co to znaczy i jak ją zrobić?This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
24 minuty
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PodsumowanieThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
9 minut
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TEST - serwis wina w restauracjiThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
10 questions
Budowanie nawyków sprzedażowych:
0/5
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Cecha, zaleta, korzyść - podstawa skutecznej rekomendacji!This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
5 minut
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Cross-selling (korzystaj ze zdobytej wiedzy!)This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
4 minuty
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Up - selling (najtańsze produkty sprzedadzą się same!)This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
4 minuty
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Podstawowa zasada w łączeniu wina z potrawamiThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
8 minut
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Podsumowanie materiału o sprzedaży!This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
8 minut
Bonusy
0/4
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Język angielski w gastronomiiThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
20 minut
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Kelner - zawód doskonały!This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
13 minut
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Jak nie mieć sytuacji kryzysowychThis lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
17 minut
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Czy mówi się do Gości - "Smacznego"?This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
5 minut
Jak odnaleźć się na rynku pracy?
0/5
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Jak napisać swoje CV?This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
9 minut
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Jak poszukiwać pracy na stanowisko kelnera?This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
13 minut
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Jak się przygotować do rozmowy kwalifikacyjnej?This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
17 minut
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Jesteś gotowy do wspaniałej przygody gastronomicznej!This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
4 minuty
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Test – Ogólny Kurs / Szkolenie Kelnerskie (CAŁOŚĆ)This lesson is locked because you haven't completed the previous one yet. Finish the previous lesson to unlock this one.
20 questions